Can I trust my cleaning professional? All of our team members are interviewed by the owners and pass a criminal record check. We believe our team […] - March 20, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 20, 2020 by superduper
Is my billing information kept safe and secure? The majority of our bookings are made online, so we take security very, very seriously. Our booking page is protected […] - March 20, 2020 by superduper
Do the cleaning professionals go through a background check? Yes they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 20, 2020 by superduper
What is your 100% satisfaction guarantee policy? Our 100% Satisfaction Guarantee is the gold standard that our company lives by. If you are not completely satisfied with […] - March 20, 2020 by superduper
What is your refund policy? If something is not done to your expectations, please let us know within 24 hours. We’ll send a team out to make […] - March 20, 2020 by superduper
Do you service my area? We provide services in the greater Ottawa ON area, including Kanata, Stittsville, Nepean, Orleans, Westboro, Barrhaven, Kemptville, Alta Vista, Gloucester, […] - March 20, 2020 by superduper
What is included in a standard cleaning? Standard cleaning takes into account everything that involves cleaning a home or apartment. Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, […] - March 20, 2020 by superduper
How much will it cost? We price based on the number of bedrooms and bathrooms in the home. Select the number and the price is […] - March 20, 2020 by superduper
Do you bring your own cleaning supplies, products and equipment? Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service. […] - March 20, 2020 by superduper
